How 77cb Game Handles Your Personal Data
Plain English — no jargon, no ambiguity
When you register and play on 77cb game, you share personal information with us. This Privacy Policy explains what that information is, the reasons we need it, how long we keep it and the choices you have. It applies to the website at 77cbgame.org, the mobile app available via the App page, and any related platform services.
We are committed to handling your data responsibly. We do not sell your personal information to anyone. We do not share it with third parties beyond what is strictly necessary to run the platform and process your transactions in PKR through JazzCash, Easypaisa, Raast, Bank Transfer and other supported payment channels.
This policy should be read alongside our Terms and Conditions. Both documents form part of the agreement between you and 77cb game. By creating an account, you confirm that you have read and understood this Privacy Policy.
If you have any questions about how we handle your data, or if you wish to exercise any of your rights described in this policy, please contact us directly at [email protected].
Six Privacy Principles We Follow
The values that guide how we treat your personal information
Minimum Necessary Collection
We only collect the data we genuinely need to operate your account, process deposits and withdrawals in PKR, and keep the platform secure. Nothing extra is gathered for its own sake.
Secure Storage
All personal data is stored on secured servers using industry-standard encryption. Payment data is handled by certified payment processors — we do not store your full card or wallet credentials.
No Data Selling
Your personal information is never sold to advertisers, data brokers or any third party. We share data only where essential for payment processing, fraud prevention or legal compliance.
Your Control
You can request access to your data, ask us to correct inaccuracies, or request deletion of your account at any time. We respond to all data requests within a reasonable timeframe.
Clear Retention Periods
We keep your data only as long as necessary. Transaction and account records are retained for the period required by applicable obligations, after which they are securely deleted.
Responsible Gaming Safety
Data collected through our Responsible Gaming tools — such as self-exclusion or session reminders — is treated with the highest level of care and is never used for marketing purposes.
Full Privacy Policy
Detailed information on every aspect of how we handle your data
1. What Personal Data We Collect
When you use 77cb game, we collect several categories of personal data depending on how you interact with the platform:
Registration data: When you create an account, we collect your full name, date of birth, mobile number, email address, residential address and the username you choose. This information is required to verify your identity and operate your account.
Payment and transaction data: To process deposits and withdrawals in PKR, we collect details about the payment method you use — for example, your JazzCash mobile number, Easypaisa account reference, Raast ID or bank account details. We do not store complete card numbers; full card data is handled directly by the payment processor.
Gameplay and activity data: We log your game sessions across Casino, Slots, Bingo, Fish Games and the Game Lobby, including bet amounts, game outcomes, session duration and bonus usage. This data is used to maintain your account balance accurately, investigate any disputes and improve the platform.
Device and technical data: When you access the platform via browser or the 77cb game mobile app, we automatically collect your IP address, device type, operating system, browser version and approximate location (at city level). This helps us detect suspicious login activity and protect your account.
Communications data: If you contact the support team by email or live chat, we retain a record of those conversations, including any documents you provide for identity verification purposes.
Responsible gaming data: If you set deposit reminders, cooling-off periods or self-exclusion preferences through our Responsible Gaming tools, we record those choices so they are applied consistently to your account.
Sensitive data: We do not collect any data relating to your religious beliefs, political opinions or health status. If identity verification requires a copy of your national ID card, that document is used solely to confirm your name and date of birth and is stored securely with strict access controls.
2. Why We Collect Your Data
We process your personal data for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, device data | Contract performance |
| Processing PKR deposits and withdrawals | Payment data, identity data | Contract performance |
| Identity verification (KYC) | ID documents, name, date of birth | Legal obligation |
| Fraud detection and prevention | Device data, IP, transaction patterns | Legitimate interest |
| Responsible gaming tools | Gameplay data, self-set limits | Legal obligation / consent |
| Customer support | Communications data, account data | Contract performance |
| Platform improvement and analytics | Aggregated, anonymised gameplay data | Legitimate interest |
| Promotional offers and VIP updates | Email, activity data | Consent |
We will never use your personal data for purposes that are incompatible with those listed above. If we need to use your data for a new purpose in future, we will update this Privacy Policy and notify you before doing so.
4. Cookies and Tracking Technologies
The 77cb game website and mobile app use cookies and similar technologies to keep you logged in, remember your preferences and help us understand how players navigate the platform. Here is a summary of the cookie types we use:
- Essential cookies: Required for the platform to function. These maintain your login session, remember your language preferences and keep your account balance accurate between page loads. You cannot opt out of essential cookies and continue to use the platform.
- Analytics cookies: We use anonymised analytics data to understand which game categories — such as PSL-themed slots, Live Casino or Bingo rooms — are most popular, and where players encounter difficulties on the platform. This information is used in aggregate and is never tied back to your personal identity.
- Security cookies: These help us identify and block suspicious login attempts, including repeated failed logins and unusual geographic access patterns.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of the platform.
5. How Long We Keep Your Data
We retain personal data for as long as your account is active and for a defined period thereafter, depending on the type of data:
- Account and identity data: Retained for the lifetime of your account and for a period following account closure as required by applicable record-keeping obligations.
- Transaction records: PKR deposit and withdrawal records, along with associated payment data, are retained for the period required by financial record-keeping rules. This is typically five to seven years from the date of the transaction.
- Gameplay logs: Session-level gameplay data is retained for up to two years for dispute resolution purposes, after which it is anonymised or deleted.
- Support communications: Emails and live chat transcripts are retained for up to three years to help us resolve recurring account issues and improve support quality.
- Marketing preferences: If you have opted in to promotional emails — for example, about Pakistan Super League cricket bonus offers or new Slot Games releases — your marketing consent record is retained until you withdraw consent, plus a short additional period for audit purposes.
When data reaches the end of its retention period, it is either securely deleted or anonymised so that it can no longer be linked back to you as an individual.
6. How We Protect Your Data
We take data security seriously and have put in place a range of technical and organisational measures to protect your personal information:
- All data transmitted between your device and the 77cb game platform is encrypted using TLS (Transport Layer Security).
- Account passwords are stored in hashed form — we never store or have access to your plain-text password.
- Access to personal data within the organisation is restricted to staff members whose roles require it. All staff with data access are bound by confidentiality obligations.
- Our systems are regularly reviewed for security vulnerabilities. Any issues identified are addressed promptly.
- In the event of a data security incident that is likely to affect your rights and interests, we will notify you as soon as reasonably practicable.
Your own security matters too. Keep your 77cb game password unique and do not share it with anyone. Log out of your account when using a shared or public device. If you suspect your account has been accessed without your permission, contact [email protected] immediately.
7. Your Data Rights
As a registered player on 77cb game, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable period and will not charge a fee for standard requests.
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct any inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your data where we have no legal obligation to retain it.
Right to Restrict Processing
Ask us to limit how we use your data while a dispute is being resolved.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests, including direct marketing.
Please note that some rights are subject to limitations. For example, we cannot delete transaction records that we are legally required to retain. Where a limitation applies, we will explain the reason clearly in our response to your request.
8. Children and Minors
The 77cb game platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from any person under the age of 18. If we discover or are notified that an account has been registered by someone under 18, that account will be closed immediately and all associated personal data will be deleted, with the exception of records we are required to retain for fraud prevention purposes.
If you are a parent or guardian and believe that a minor has registered on the platform using information belonging to you or your household, please contact us at [email protected] immediately.
9. Marketing Communications
If you have opted in to receive promotional communications from 77cb game, we may contact you by email about:
- New game releases across Casino, Slots, Bingo, Fish Games and the Game Lobby
- Seasonal bonus offers tied to Pakistan Super League (PSL) matches, T20 internationals and other cricket events
- VIP tier upgrades and personalised cashback offers
- Platform updates and new features on the 77cb game app
You can withdraw your marketing consent at any time by clicking the unsubscribe link in any promotional email or by contacting support. Withdrawing marketing consent does not affect your ability to use the platform or receive essential account communications such as deposit confirmations and security alerts.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in payment integrations, or updates to applicable legal requirements. When we make material changes, we will post a notice on the platform and, where appropriate, notify registered players by email.
The date at the top of this policy indicates when it was last updated. We encourage you to review the policy periodically. Continued use of the platform after an updated policy has been posted constitutes acceptance of the changes.
11. Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data has been handled, please get in touch:
- Email: [email protected]
- Response time: We aim to respond to all privacy-related queries within 5 business days.
- Support hours: 24 hours a day, 7 days a week, Pakistan Standard Time
Please include your registered account username and a brief description of your query so we can route your request to the right team member quickly.
Privacy Questions – FAQ
Common questions Pakistani players ask about their data